We are committed to protecting your privacy online.
|
We created our Privacy Policy("Policy") in order to demonstrate
our firm commitment to protecting the privacy of our shoppers.
Questions regarding this Policy should be directed to.
order@meritline.com
What information does
meritline.com collect from you?
|
In order to better provide you with numerous products and
services, We collect two types of information about its visitors: Personally
Identifiable Information and Non-Personally Identifiable Information.
Our primary goal in collecting information from you is to provide you
with a smooth, efficient, and customized experience while using our site.
Non-Personally Identifiable Information
|
This refers to information that does not by itself identify
a specific individual. We gather certain information about you based upon
where you shop on our site in several ways. This information is compiled
and analyzed on both a personal and an aggregated basis. This information
may include the Web site's Uniform Resource Locator ("URL") that you just
came from, which URL you next go to, what browser you are using, and your
Internet Protocol ("IP") address. A URL is the global address of documents
and other resources on the World Wide Web. An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks like the web
use the TCPA/IP protocol to route information based on the IP address
of the destination. In other words, an IP address is a number that is
automatically assigned to your computer whenever you are surfing the web,
allowing web servers to locate and identify your computer. Computers require
IP addresses in order for users to communicate on the Internet, browse
and shop.
We collect IP addresses for the purposes of system administration,
to gather broad demographic information, to enable ads to be served on
our site, to report Non-Personally Identifiable Information to our advertisers,
and to monitor the level of activity on our site. We collect information
from visitors to our site regarding the URLs they came from, their IP
addresses, domain types (e.g., .com or .org), the browser type used to
come to the site, the country, state and telephone area code where their
servers are located, the pages of our site that visitors viewed during
their visit, and any search terms entered on our site.
When you order from us, we collect personally identifiable
information from you. If you order one of our products or services, we
will collect and maintain your name, e-mail address, billing address,
shipping address, telephone number, product selections, credit card or
other payment information, order number, referring URL, IP address and
a password. We collect this, and other information, as disclosed in this
Policy, in order to fill your order, to communicate with you about your
order and to send you promotional materials. Before confirming your order,
you will have the opportunity to review the product order form and make
changes and additions to the information it contains and these changes
will be automatically kept for future use.
Online Surveys and Polling
|
In order to improve our services to you, we ask some of
our customers to voluntarily complete surveys, which may be collected
by an independent third party. Individual survey answers are confidential,
although Non-Personally Identifiable Information is collected and disclosed
to third parties. If you do not wish to participate in a survey, simply
decline to participate when asked.
Contact Information and Third
Party Data
|
If you contact or our customer service representatives by
telephone, e-mail or letter, we may keep a record of your correspondence
or comments. If you report a problem with our site, we may collect such
information in a file specific to you. If you contact us through our feedback
area or by calling one of our customer service representatives, we may
ask for your name and e-mail address in order to send you a reply. If
other users or third parties send us correspondence about your activities
or purchases on our site, we may keep the information in a file specific
to you.
We use a third party surveyor to run optional surveys for
meritline.com. That surveyor collects Non-Personally Identifiable Information
for the sole purpose of providing reports to meritline.com about our shoppers'
interests and opinions.
The information collected by Meritline.com is used only
for the limited purposes of processing orders, keeping you informed about
your order status, for statistical purposes, for improving our site and
its performance, to serve ads, and to notify you of products or special
offers that may be of interest to you. We will disclose your Personally
Identifiable Information to third parties to charge your credit card,
fill your order, deliver your order, and provide customer service.. For
example, we must release your credit card information to the card-issuing
bank to confirm payment; and release your address and telephone information
to the delivery service to deliver products that you ordered.
We may release account information when we believe that
such release is reasonably necessary to enforce or apply our Terms and
Conditions or to protect the rights, property, and safety of meritline.com,
our users, or others. If customers do not pay us for products ordered,
we may submit their account information to a third party collection agency.
Services Provided on
Our Site
|
Except as otherwise stated in this Policy, at present Meritline.com
does not disclose its customers' Personally Identifiable Information to
other merchants.
Compliance with Service
of Process or Law Enforcement
|
Occasionally Meritline.com may be required by law enforcement
or judicial authorities to provide Personally Identifiable Information
to the appropriate governmental authorities. We will disclose Personally
Identifiable Information upon receipt of a court order, subpoena, or to
cooperate with a law enforcement investigation. meritline.com fully cooperates
with law enforcement agencies in identifying those who use our services
for illegal activities. We reserve the right to report to law enforcement
agencies any activities that we in good faith believe to be unlawful.
What security
precautions are in place to protect against the loss, misuse, or
alteration of your information?
|
At Meritline.com you can be assured that your personal and
account information is secure, consistent with current industry standards.
The importance of security for all Personally Identifiable Information
associated with our customers is of utmost concern to us.
We employ the most advanced form of SSL software, 128-bit encryption, on all areas of the site which requires user to enter personal information, including those relating to ordering & status.
This technology allows for the encryption of potentially sensitive information such as name, address and credit card information. All personal information is safely stored in our database systems behind firewall. All Meritline.com servers, including web and database servers, are housed and maintained offsite in secure locations. We regularly scan our sites and servers for internal/external vulnerability with 3rd party service provided by Trustwave®.
However, you should recognize that no computer system is fully secure and there are inherent risks with any information stored on a computer and transmitted via the internet. To minimize the risk, you should have the latest security features by downloading the most recent version for your browsers, and keep your computer's security software up to date.
When you access your
account information, the information is kept on a secure server.
|
All of the customer data we collect is protected against
unauthorized access by physical security means.
Contacting meritline.com
about privacy questions or concerns
|
If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site, please contact
meritline.com by sending a letter to:
Attn: Customer Service
Meritline.com
18961 Arenth Ave.
City of Industry, 91748
You may also contact us by e-mail at order@meritline.com
|
